Terms and Conditions
General web terms and conditions
Please read the following Terms and Conditions carefully.
Settlement Services International
By using the pages in this site, users agree to these terms and conditions. If you a user does not agree, the individual should not use this site. These terms and conditions may be changed or updated as required.
Unless otherwise indicated, all information contained in this website is copyright ï¿½ Settlement Services International (SSI). All rights reserved. Apart from any use permitted under the Copyright Act 1968, you must not copy, frame, modify, transmit or distribute the material at this site without the consent of the copyright owner.
You may save a copy to a local drive or print a copy of material at this site for personal non-commercial use, provided the copyright notice on the material is not removed. However, users may not make any charge for such use and any commercial use is expressly prohibited. This means, for example, that users must not post material from this site to a local intranet site, or distribute the material for commercial purposes, without the copyright owner's permission.
Individuals and organisations are welcome to link to this site, provided that in doing so they do not use any trade marks featured without permission. Settlement Services International, SSI and any associated, logos are protected. Use of any SSI intellectual property by unauthorised persons, including their reproduction on other websites without appropriate authorisation is not permissible. Users of this site must not link to this site from a site or in a manner which disparages the reputation of SSI, any related entities, suppliers or stakeholders.
Please notify SSI at firstname.lastname@example.org if you have any questions about this site or if you find errors, or wish to discuss its content.
Restrictions and Limitations of Liability
SSI does not warrant the reliability, accuracy, adequacy or completeness of the information and materials in this website and expressly disclaims liability for errors or omissions in such information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.
This site may be linked to other sites that are not maintained by SSI. SSI is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement by SSI of such sites. SSI makes no representations at all about any other website which a user of this site may access through this one.
The material in this site could include technical inaccuracies or typographical errors. SSI may make changes or improvements as required at any time.
Information on the SSI website is provided with the understanding that SSI is not rendering professional advice or recommendations. Users of the site should not rely on any information on these pages to replace consultations with qualified professionals to meet their individual needs.
Donations General Terms
Donations to SSI of $2 or more should be tax deductible. This will be identified in the tax receipt provided after completion of a donation.
Disputes and Refunds
SSI treats all complaints, grievances and disputes seriously, quickly and in a timely manner, having due regard to procedural fairness and confidentiality. All parties are required to participate in the dispute resolution process in good faith. If a user of the SSI donations facility believes there has been an error with their donation, they should notify the SSI Finance Team directly on:
Ph 02 8799 6700:
Users will also need to confirm that notice in writing or by email to Finance@ssi.org.au as soon possible.
Any issues should be directed to Settlement Services International in the first instance so the organisation can attempt to resolve the matter. If a complainant is not satisfied with the outcome they can refer it to their financial institution, which will obtain details of the disputed transaction and may lodge a claim on your behalf.
Changes and Cancellations
SSI may vary details of an agreement with a donor, or a direct debit request, and will always endeavour to contact donors before doing so.
If a donor wishes to cancel, defer or alter a debit payment they must notify SSI by calling the Finance Team on 02 8799 6700 at least 14 days before the next donation day.
Please provide details of your donation agreement, such as name, address, and Customer Reference Number, etc. for ease of processing.