Privacy Policy

Privacy Statement

Information from individuals that is collected by Settlement Services International is protected by the Privacy Act 1988 (Cth) (Law)

Personal information is any information or an opinion that identifies an individual and includes sensitive and financial information, including health information.

SSI follows the Australian Privacy Principles contained in the Law  in handling personal information collected from clients/beneficiaries, business partners, contractors,  donors, members of the public and SSI people (including members, volunteers, employees, delegates, candidates for volunteer work and prospective employees).

BPOINT donations facility

SSI uses the Commonwealth Bank of Australia (CBA) BPOINT facility for donation transactions. No personal information, including transaction details, is stored by SSI, but rather is stored by CBA. CBA advises clients and BPOINT users that its database is secured with encryption technology. The BPOINT facility is compliant with Payment Card Industry (PCI) standards. More information on the CBA security protocols and privacy procedures is available at its website here.  

Privacy Policy

The SSI Privacy Policy is available on its website by following this link. It contains information about SSI responsibilities, the rights of individuals, the information that SSI may collect and how it would be used.

The primary purpose for collecting personal information from individuals is to provide program services, including assessing, placing and engaging volunteers, providing disability support services, connecting with our organisation and other members and supporters, conducting assessments and reference checks such as police checks.  

The type of information SSI collects will depend on the relationship an individual has with SSI (for example as a client, donor, business partner, employee, volunteer or member or on line user of the SSI website). 

Personal information may be used to:
    • provide a service;
    • process donations and provide receipts;
    • communicate with individuals about how donations are used or about SSI services, causes, events, products and services, that the organisation believes may be of interest;
    • respond to feedback or complaints; 
    • answer inquiries; 
    • for any other specific purpose for which it was requested and which was advised of in the collection notice.
Wherever possible, SSI uses information in a de-identified form. Personal information will not be disclosed to third parties without consent, except where permitted or required under the Privacy Act.

All reasonable steps will be taken to ensure information is accurate and up-to-date. 
Enquiries in relation to privacy or personal information please contact: 

General Manager
Level 2, 158 Liverpool Road
NSW 2131

For more information about the Australian Privacy Principles please visit the website