Terms and Conditions

Refunds are only issued in the following circumstances:

Incorrect or duplicate payments
Credits on property or account

If any person believes that they are entitled to receive a refund, a refund request, detailing the payment and an explanation as to why a refund is sought, may be lodged with Council.

You may be requested to provide evidence of payment in the form of receipts, bank transfer etc.

A refund request lodged by email at reception@westcoast.tas.gov.au or in writing to West Coast Council PO Box 63, Queenstown TAS 7467, will be considered by the relevant Council department and a response will be provided within 14 days.