Customers typically use an Interactive Voice Response (IVR) service to pay their phone and utility bills, council rates, insurance and school fees.
BPOINT Phone is an easy to implement solution that allows customers to make payments around the clock using a hosted IVR service.
Features
Benefits
Customised branding
Use 1300BPOINT or a dedicated 1300 number provided which enables branded salutations and payment rules.
Surcharging capability
Billers can collect a surcharge amount for every payment. Surcharging can be a fixed amount, a percentage or a combination of both. This reduces your costs of offering internet payments by credit card.
Flexible reporting formats
Easy integration with your receivables systems
Same day crediting of funds (if Commonwealth Bank account)
