BPOINT offers simplicity, savings and choice
BPOINT provides simple solutions that address many of the challenges billers face today. It offers an alternative to multiple supplier offerings while still giving customers choice. It also helps billers improve the efficiency and effectiveness of their collection process.
Consolidate with one provider
BPOINT provides access to a wide range of payment options. Customers can choose the option that best suits them.
Billers can consolidate invoice design and back-end functions, reducing overheads in reporting and exception processing, and the overall cost of collection activities.
Same day funds
All BPOINT channels provide same day crediting of funds to your Commonwealth Bank account, improving cash management performance. The Bank also delivers overnight a payment file that can be immediately uploaded into your receivables system.
Less clutter on invoices
BPOINT products are consolidated into a single location on the biller's invoice reducing valuable space, cost and clutter. This also opens up new payment channels to customers that were previously not possible due to invoice restrictions.
More convenience for customers
The Commonwealth Bank has the largest combined merchant and branch network providing customers with more payment points than any other provider. Accessing the Bank's merchant network also allows customers to pay bills during their normal shopping routine and outside of normal trading hours.
One single invoice
The Bank is working towards invoicing all receivables products on a single bill from the Bank, making it easier to reconcile fees. Billers can access all remittances and vouchers online, so it's quicker and easier to respond and resolve any customer enquiries.
A cost effective alternative
BPOINT In Person, via the Bank's merchant network, is a cost effective alternative to other operators in the market today.
Single fulfilment model
The Commonwealth Bank has introduced a single fulfillment model for all channels within the BPOINT offering. This will reduce paperwork and the time to implement new services.
Customer security
The Commonwealth Bank is a trusted name within the Australian community providing secure payment processing.
Marketing tools
The Bank can also assist in promoting new options by providing statement insert templates. Contact your Account Manager for more information.
Billers receive cleared funds and same day value on payments.
A complete community solution
Billers: Taking up the full BPOINT offering will help streamline your receivables operations and develop best practice collection services.
Customers: Enjoy more of what they want - choice, convenience, control and security.
Community: BPOINT In Person payments provides merchants within your community the opportunity to increase foot traffic with an additional revenue stream.
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